Our online coaching communication and content platform is HIPPA compliant. All employees are generally eligible to sign up as Members, with unlimited access. Each of our customers’ dedicated coach(es) will be responsible for implementing, promoting and managing employee utilization of the platform, and for conducting all telephonic and internet coaching interactions undertaken with its support. Key features available to employees include:
- Home Page: A password protected membership page housing personal library, goals (as they evolve over time), and communications between each member and their coach.
- Today’s News: A news feed provided by Wellness Coaches USA and updated on a regular basis.
- Trackers: This feature allows members to track their own progress toward goal achievement, and includes two predetermined trackers, food intake and exercise, as well as a custom tracker feature that allows members to structure their own personalized trackers.
- Mood Calendar: an interactive calendar that allows members to track life events and associated moods.
- Journal: The journal feature allows a member to keep a diary of activities and feelings, make notes to themselves regarding activities they want to accomplish, and log their progress.
- My Library: This section provides a library of hand selected articles for each member regarding topics and issues relevant to their goals and objectives.
- Quick Heath Tips: This section houses a collection of one to two sentence tips that the coach thinks will be helpful to their members.
- Links and Resources: This section houses a section for each member for their coach to provide specific links and resource referrals.
- Current Surveys: Coach-selected surveys for the member to complete in order to help facilitate progress toward goal attainment.
- Email My Coach: This is an email system that is available for members to use to communicate with their coach.
- Chat Center: This is a section that allows members to set-up online one-on-one meetings with their coach.
- Message of the Day: This section provides a daily communication forum used by coaches to send messages to members. Research has shown this simple feature can be a critical motivating factor in relationship building and goal achievement.
- Coach Notes: This feature facilitates note keeping for each member regarding all interactions between coach and member, including goals, content, referrals, and selection of materials, etc.